Shipping and Handling:
|SHIPPING AND HANDLING CHARGES|
|FIRST CLASS less than $10||$6.95||$29.95||$39.95|
|PRIORITY $10 - $49.99||$9.75||$34.95||$49.95|
|PRIORITY $50 - $99.99||$12.95||$39.95||$59.95|
|PRIORITY $100 - $249.99||$16.75||$59.95||$79.95|
|PRIORITY over $250||$22.95||$69.95||$99.95|
|EXPRESS less than $50||$49.95||$59.95||$79.95|
|EXPRESS $50 - $99.99||$59.95||$69.95||$89.95|
|EXPRESS $100 - $249.99||$69.95||$79.95||$99.95|
|EXPRESS over $250||$79.95||$89.95||$119.95|
The above rates are base rates, which will vary depending on postal zone; the further away you are from Connecticut, the more the Post Office will charge. Express Orders will show a greater variance than orders using Priority Shipping.
The above prices reflect a $2.00 handling charge.
Upon request, package tracking numbers can be provided to customers.
All orders received after 7:30am will be processed the following morning.
TVM accepts returns of up to half of items from any single order, within 30 days of purchase; music must be clean and resaleable. There is a 20% restocking charge on returns. Upon receipt of the returned music, a credit is applied to the card that you used for the initial purchase.
If you prefer a store credit (good for 1 year from date of return) you will receive 100% of the returned music value. This option does not apply to the purchase of one item. Prior authorization is not required.
For returns after 30 days, please call first.
To return your product, please pack it carefully, including cardboard to ensure the music is not damaged in shipment. Please mark the package "DO NOT BEND". Please mail your return product to:
3 Greensview Drive
West Hartford, CT 06107
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.