Shipping and Handling:
|SHIPPING AND HANDLING CHARGES|
|FIRST CLASS less than $10||$6.95||$29.95||$39.95|
|PRIORITY $10 - $49.99||$9.75||$34.95||$49.95|
|PRIORITY $50 - $99.99||$12.95||$39.95||$59.95|
|PRIORITY $100 - $249.99||$16.75||$59.95||$79.95|
|PRIORITY over $250||$22.95||$69.95||$99.95|
|EXPRESS less than $50||$49.95||$59.95||$79.95|
|EXPRESS $50 - $99.99||$59.95||$69.95||$89.95|
|EXPRESS $100 - $249.99||$69.95||$79.95||$99.95|
|EXPRESS over $250||$79.95||$89.95||$119.95|
The USPS rates for international shipping are not inexpensive. The best way to save money on international orders is to order multiple items. Although our rates are based on the dollar amount of your order, actual shipping is based on weight. You won't be charged more than the rates above, and will be refunded if the actual rate is more than $3.00 over what you were charged.
Our goal is to not to make money on shipping, but to break even.
The above prices reflect a small handling charge.
Upon request, package tracking numbers can be provided to customers.
All orders received after 7:30am will be processed the following morning.
If there's something wrong with your order, let us know and we'll fix it.
Please contact us before making a return.
We accept returns of up to half of the items from any single order, within 30 days of purchase. Music must be clean and resaleable. There is a 20% restocking charge on returns. Upon receipt of the returned music, a credit is applied to the card that you used for the initial purchase. Shipping charges are not refunded.
To return your product, please pack it carefully, including cardboard to ensure the music is not damaged in shipment. Please mark the package "DO NOT BEND". Please mail your return product to:
3 Greensview Drive
West Hartford, CT 06107
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item, and cannot make a refund on an item we do not receive.