Policies

Shipping and Handling:

SHIPPING AND HANDLING CHARGES      
  DOMESTIC CANADA INTERNATIONAL
       
PRIORITY less than $10 $8.45 $25.95 $34.00
PRIORITY less than $50 $8.45 $25.95 $37.00
PRIOIRTY less than $100 $10.30 $31.95 $42.00
PRIORITY less than $250 $15.45 $36.95 $52.00
PRIORITY over $250 $21.95 $57.95 $67.00
       
EXPRESS less than $50 $22.95 $42.95 $62.00
EXPRESS less than $100 $30.95 $50.95 $72.00
EXPRESS less than $250 $35.95 $60.95 $82.00
EXPRESS over $250 $45.95 $71.95 $92.00

The above rates are basic rates, which will vary by one to three dollars, depending on postal zone; the further away you are from South Florida, the more the Post Office will charge. 

The above prices reflect a $2.00 handling charge. 

Upon request, package tracking numbers can be provided to customers.

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Volume Discounts on Prepaid Orders:

TVM offers 5% off prepaid retail orders of $350 or more (not including taxes, shipping or handling), and 10% off prepaid retail orders of $1,000 or more (not including taxes, shipping or handling).
Discounts are not available on non-prepaid (purchase order) retail orders.

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Returns:

TVM accepts returns of up to half of items from any single order, within 30 days of purchase; music must be clean and resaleable. There is a 20% restocking charge on returns. Upon receipt of the returned music, a credit is applied to the card that you used for the initial purchase.

If you prefer a store credit (good for 1 year from date of return) you will receive 100% of the returned music value. This option does not apply to the purchase of one item. Prior authorization is not required.

For returns after 30 days, please call first.

To return your product, please pack it carefully, including cardboard to ensure the music is not damaged in shipment. Please mark the package "DO NOT BEND". Please mail your return product to:


TrevCo-Varner Music

7141 Damita Drive

Lake Worth, FL 33463

USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.